Connecting Devices to Live Platform
When Hybrid devices are attached to a Hybrid service customer, they are added to Live Platform under their Service Provider or Reseller domain. You should provide the username and password for the WebSocket VPN tunnel and the Incremental INI file including related configuration to the customer onboarding the Hybrid service. Users can be added in WebSocket VPN Tunnel Users.
In cases where the customer does not have a domain then the default domain of AudioCodes Services can be used. In this case, devices are added using Auto-detection. See Connecting Devices Automatically.